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Client ServicesDigital Empathy2022-03-23T09:01:51+00:00

Virtual Appointments

Do you have a pet that may be anxious in public or doesn’t get along with other animals? Are you time poor or live a fair distance and would like to have a general consultation with one of our vets? If so, we can offer you a “virtual appointment” or “telemedicine” appointment to discuss your pets’ needs. Call our clinic, and we can arrange to have this booked for you.

Deliveries

High Street Vets now offers a “home delivery” service. If you are unable to get to the clinic within opening hours due to work commitments, travel restrictions or busy day to day life, then we can come to you! We can deliver general health and well-being products, prescriptions and food. We can even drop it at your workplace!! Make the call and let our friendly staff know you would like us to deliver your order, and we will arrange for our Thursday Deliveries.

Insurance Claims

Have insurance? No Worries. Our staff can help you with all your insurance claim needs. All you need to do is provide us with your provider and insurance number and leave the rest to us. It’s as easy as that!! Now offering GAPOnly. Selected insurance providers only.

Home Visits

We now offer a regular home visit service to the Rockhampton/Greater Rockhampton/Yeppoon area. If your pet suffers from anxiety or struggles with behavioural issues, or you can’t get to us for any reason, our vets can organise a home visit to come and see you and your pet. Call the clinic directly to arrange an appointment.

Text Message & Email Reminders

Our clinic offers a range of modern technology to help keep you updated with your pets health-related services. We use text messaging and email services as our primary forms of contact for any routine communication.

Estimates

Our vets can provide you with an estimate for any procedure your pet may be needing. Just ask one of our fantastic vets at your pet’s next consult.

After Hours 24/7 Emergency Veterinarian

High Street Vet Surgery offers a 24/7 Emergency Veterinarian after-hours service. We share this service with Rockhampton Veterinary Clinic, so in case of an emergency, call our number (07) 4928 3566, where you will be directed to the veterinarian on call for that duration.

Client Services

To better serve you.

  • Online Booking
  • Pet Portal
  • Virtual Appointments
  • Deliveries
  • Insurance Claims
  • Home Visits
  • Text Message & Email Reminders
  • Estimates
  • After Hours 24/7 Emergency Veterinarian
  • Terms & Conditions

Client Services

To better serve you.

  • Online Booking
  • Pet Portal
  • Virtual Appointments
  • Deliveries
  • Insurance Claims
  • Home Visits
  • Text Message & Email Reminders
  • Estimates
  • After Hours 24/7 Emergency Veterinarian
  • Terms & Conditions

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High Street Vet SurgeryLogo Header Menu
  • Home
  • Team
  • Services
    • Wellness & Prevention
    • Diagnostics
    • Dental
    • Medical Services
    • Surgery
    • Nurse
    • Client Services
  • Client Corner
    • My Pet Portal
    • Shop Online
    • Payment Options
    • Review Us on Google
  • Contact
    • Contact
    • Careers
    • Smooth Operating Vet Consultancy
  • fb
  • IG
  •   Book Online
  •   Medication Refill
  •   (07) 4928 3566

    After-Hour Emergencies

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